Privacy Policy for Related Studios LLC

Effective Date: February 22, 2022

Welcome to Related Studios LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and share information about you when you interact with our services, including (but not limited to) website forms, Typeform surveys, SMS campaigns, HubSpot, and Google Analytics tracking.

We aim to keep things human around here, so while we take your privacy seriously, we might crack a joke or two along the way. Let’s dig in.

1. Who We Are

• Business Name: Related Studios LLC

• Contact Email: andrew@relatedstudios.com

• Contact Phone: (860) 263-9522

• Mailing Address: 2935 Hollyridge Drive, Los Angeles, CA 90068

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via email or phone.

2. Information We Collect

1. Contact Details
   We collect information you provide directly to us, such as your name, phone number, and email address—especially when you fill out our forms or subscribe to our SMS campaigns.

2. Survey & Form Responses
   We occasionally run surveys using Typeform (or similar tools). If you participate, we’ll keep the info you provide. This might include your opinions, preferences, or project details.

3. Usage Data & Analytics
   We use Google Analytics (GA), HubSpot, and other tools to gather metadata about how you browse our website. These platforms help us understand user behavior and improve our services. Data collected may include your IP address, browser type, referring pages, and timestamps of page visits.

4. SMS & Twilio
   If you opt into our text messaging campaigns, Twilio serves as our communications platform. We’ll collect and store records of any messages we send or receive (plus your phone number, of course).

5. Cookies & Similar Technologies
   We, and third-party service providers like GA or HubSpot, use cookies (the small text files, not the chocolate chip variety) to remember your preferences, enhance site functionality, and analyze traffic.

6. No Minors
   Our services are intended for users 18 years of age or older. We do not knowingly collect or solicit personal data from anyone under 18.

3. How We Use Your Information

1. Communication & Marketing

   • We send occasional marketing messages, project updates, or offers via SMS or email—only if you’ve opted in. Feel free to reply STOP to unsubscribe from text campaigns anytime.

2. Service Improvements

   • We study aggregated, anonymized analytics and survey responses to refine our offerings. Think of it like a behind-the-scenes R&D—minus the mad scientist vibe.

3. Compliance & Protection

   • We use the information we collect to comply with applicable laws, to protect the rights and safety of our team or other users, and to prevent abuse.

4. Legitimate Business Interests

   • We may store your contact info and preferences if it’s necessary for normal business operations—like a future brainstorming session for a project you showed interest in.

4. How We Share Your Information

• Service Providers
  We engage trusted third-party providers (e.g., Twilio, Google, HubSpot, Typeform) to handle tasks like sending texts, hosting surveys, or analyzing web traffic. They only process your data on our behalf and per our instructions.

• Legal Obligations
  If the law or a court order demands it, we’ll share the necessary data to comply.

• Sale of Data
  We do not sell your personal information to third parties for marketing. Period.

5. Your Choices & Controls

1. Opt-Out of Texts
   To stop receiving SMS messages, simply reply STOP. We’ll remove you faster than you can say “compliance.”

2. Manage Cookies
   Adjust your browser settings to refuse cookies or alert you when cookies are being used. Note that some parts of the site might not work perfectly without them.

3. Update or Delete Info
   If you need to correct, update, or remove your info, drop us a line at andrew@relatedstudios.com. We’ll do our best to help.

4. California Residents

   • Under the California Consumer Privacy Act (CCPA), you may have specific rights regarding your personal information (access, deletion, non-discrimination, etc.). If you’re a California resident and want to exercise those rights, email us.

   • We won’t discriminate against you for choosing to exercise your privacy rights.

6. Data Retention & Security

• We keep your information as long as necessary to fulfill our business needs or comply with legal obligations.

• We maintain industry-standard security measures, like encryption, secure servers, and so on. While no system is 100% foolproof, we’re pretty serious about guarding your data.

7. Changes to This Policy

• We may update this policy now and then to reflect changes in our practices or for legal/compliance reasons. Whenever we do, we’ll revise the “Effective Date” at the top.

• If the changes are major, we might send you a heads-up via email or SMS (if you’ve opted in).

8. Contact Us

We’re happy to chat if you have any questions or concerns:

• Email: andrew@relatedstudios.com

• Phone: (860) 263-9522

• Mail: 2935 Hollyridge Drive, Los Angeles, CA 90068

Thank you for trusting Related Studios LLC. We take a warm-but-serious approach to privacy—kind of like your favorite coffee shop that also signs its emails with a smiley face. If you need more details, just let us know.